COVID-19 Safety Measures

A Letter to Our Customers

We take great pride in the outstanding quality of our homes and in the excellent customer experience we work to provide every day.

Given concerns associated with COVID-19, we want you to know that we have instituted the following safety practices to better protect the health of our homeowners and employees:

• All in person interactions will utilize the social distancing guidelines with no handshaking and maintaining a minimum 6’ distance between all parties.
• All meetings will be by appointment
• We are offering virtual and phone appointments using Facetime, Skype, Zoom, or etc.
• Our model and spec homes are being cleaned and sanitized routinely.
• Any employee exhibiting cold or flu symptoms or who has a family member that maybe feeling ill has been instructed to stay home.
• All employees and construction trades working on homeowner occupied homes will where facemasks and gloves while inside client’s homes.
• Any employees and construction trades working on a new construction home within 14 days of closing will wear facemasks and gloves while inside of home.
• Visitors to model and spec homes must be healthy and not in quarantine, have had no direct contact with anyone with COVID-19, and have not traveled recently to high risk areas.

Thank you for your patience as we all navigate this difficult time. Despite the challenges, we will do our best to adjust as necessary and will continue to provide every consumer with a world-class customer experience.

To learn more about COVID-19, please refer to the CDC.